Check Availability or Pre-Register for Fiber

Check to see what services are available at your address or pre-register to get fiber internet in your neighborhood!

Smarter WiFi

New routers are in! With better technology to process faster speeds and handle bigger device loads, these routers enhance your internet experience.  Redirect bandwidth to the devices you need running optimal, and see which devices have the most usage. App enabled, you control your network straight from your phone. Upgrade to get security built-in and robust parental controls.

Follow us on Facebook for the latest news, contests, and promos!

1. Calendar contest with up to $125 in prizes.

2. Win 2 tickets for a hot air balloon ride.

3. CommandIQ and Ultimate Wi-Fi subscribers can enter in weekly trivia contests for prizes.

4. Upgrade to Wi-Fi on Command and get 3 months of built-in security and enhanced parental controls for free.

5. Businesses can now get a free IT and security assessment.

Click to read our updated COVID policy here.

ACCOUNT ACCESS

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WEBMAIL ACCESS

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DOCUMENT CENTER

View documents and service forms.

Same Company, New Look

TBTC-TCI has a new logo! We thought it was time our logo became as up-to-date as our products. No need to worry though, nothing else has changed.

New FCC  Subsidy for Broadband

Tularosa Communications is happy to announce that we are participating providers in the new Emergency Broadband Benefits Program, that reduces the costs of broadband by $50 to qualified individuals. The program will expire when funds are exhausted or 6-months after Health and Human Services declares the end of the COVID-19 health emergency. To see if you are eligible please click on the button below.  

Tularosa Communications lobby’s are open to public with strict health and safety measures in place to prevent exposure to COVID-19. We thank you for your cooperation in advance. Customer service, support, and bill pay are available via phone, drop box, mail and online.

Building better connections.

We are expanding our fiber networks in Otero and Lincoln County and would like to hear from the community about their interest for dedicated fiber-to-the-home. Neighborhoods with the most interest are taking priority during construction.

Our Vision

Our vision is to enhance the quality of life in the communities we serve by providing advanced digital infrastructures. Our telecommunications networks make access to first-rate education, government services, healthcare and business possible despite our rural locations.

  • Thank you so much for helping us thank you for going above and beyond to help the compassion and care was amazing Im so thankful during this time to see such good hearts ready to help the speed to help with service was amazing everyone I talked to was so understanding and had a great heart thank you so much for helping us and doing so much to help

    fundays 4us Avatar
    fundays
    4/15/2021

    Great Internet service and landline phone service. The technician that came out for set up was so nice and worked so hard. We have never had an issue!

    Erin Carlin Avatar
    Erin
    8/21/2020

    TBTC is amazing, everyone is so SUPER friendly. Their prices and speeds are great! TBTC beat our last internet speeds and price. We will be staying with them for a very long time. Our internet was set up and scheduled fast, we didn't have to wait long.

    Alexandra Estrada Avatar
    Alexandra
    8/13/2020

    I spoke with Stacey and was able to setup internet at my home in Cloudcroft all over the phone. She was very helpful and honest about the service I would be receiving, and was quick to respond to any questions I had. Their technicians arrived on-time and quickly ran the lines and set-up the router and modem to a house that has never had internet before. Due to my location I don't have the fastest internet in the world but I would choose TBTC again simply for the customer service and ease of install. Support local!

    Drew Gaines Avatar
    Drew
    8/13/2020

    Awesome customer service and the best internet around!

    Megan Cairns Avatar
    Megan
    8/07/2020

    We have used TBTC for 20 years. Always responsive and have had very few problems with our service- usually on our end we have had issues. I am even more impressed with their helpfulness and responsiveness to provide students with Internet service when the pandemic hit. They were quick to do what they could to provide hotspots in rural areas. I will continue to use TBTC. They might not be the cheapest but they are the best! You pay for what you get. 👍👍

    Cindy Preslar Avatar
    Cindy
    7/30/2020
  • Great all around service from costumer service to tech support. TBTC does so much for the local community 5 stars and two thumbs up!!!

    Danny Chavez Avatar
    Danny
    2/14/2020

    Awesome local company that provides great service, and fast, consistent internet. Competitive pricing, and far better service than the competition. I've gone through THREE other providers. My very rural address does not allow me to get fiber to the home, and it still allows me to stream flawlessly in real time. Any service issues are managed locally and have been very prompt. Don't be fooled by competitors offering you lower prices for spotty connections or mbps that aren't solely dedicated to your home!

    Samantha Garcia Avatar
    Samantha
    2/12/2020

    New fiber optic service for our office...tech service for large conversion of older system...been quite a project, especially during Covid times, but I appreciate that we’re finally getting it all done!

    A Google User Avatar
    A
    7/30/2020

Tularosa Communications

503 St. Francis Drive
Tularosa, New Mexico
88352

Contact Info

Customer Service: 800.972.8282
Report Trouble: 575.585.2800
customercare@tularosa.net

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