Computer Services and IT Support
When you outsource IT services to a managed service provider, you save time, money, and frustration on unnecessary software, hardware and personnel. Our team of IT service experts leverage their experience to offer businesses scalable and managed network design, security, remote and on-site tech support, IT consulting, cloud back-up services, reporting, and continuity solutions.
Managed Server
Remote per-server monitoring and patch management services- We understand the complexities of Windows server operating systems and provide automated managed support via 24/7 monitoring agents to keep your servers running trouble free with security patches and Windows updates.
- This service also includes a managed antivirus to ensure your servers are protected with the lates antivirus signatures.
Managed Workstation
Remote per-workstation monitoring and patch management services- Managed Workstation Services include automated 24/7 monitoring where most tasks can be automated to keep your system updated with the latest Security patches and Windows updates.
- Service includes Managed Antivirus, DNS Protection, and Security Awareness Training, to ensure your system and people are always up to date and protecting your systems.
- Managed Antivirus: 24/7 Protection, Built In. Our Managed Antivirus keeps your devices protected around the clock with real-time updates and monitoring. If anything suspicious happens, our IT team is alerted right away, takes action, and keeps you informed. You’ll also receive a detailed report every month.
- DNS Protection: Smarter, Safer Internet Access. Our Managed Internet Filter secures your network by routing all internet traffic through a cloud-based DNS filter. It automatically blocks access to known malicious sites, stopping threats before they reach your devices. You have full control—block specific websites, entire categories, or keep access open. Standard monthly reports are included, with custom reports available on request.
- Security Awareness Training: Educated Employees, Safer Business. Our Security Awareness Training helps employees stay sharp with ongoing lessons and quizzes on cybersecurity and data protection. It’s a proven way to reduce risky behavior, protect sensitive information, and boost your company’s defenses against cyber threats. By keeping your team informed, you reduce the chances of costly mistakes—and increase your overall security.
Optional Services to Fit Your Business Needs
+ MSP Comply: Managed Compliance Made Easy
MSP Comply helps you meet compliance requirements by discovering and managing the cloud apps your team uses—even the ones you didn’t know about. It helps eliminate shadow IT, enforce security policies, and reduce the risk of data breaches.
With features like Allowlisting, Ringfencing, Elevation Control, Storage Control, and Network Access Control, it supports standards like NIST, CMMC, HIPAA, and PCI-DSS.
MSP Comply is available as an add-on to our Managed Workstation and Server plans.
+ Password Management: Simple, Secure, and Always Synced
We use LastPass Business as our trusted password management solution. It helps you securely store, manage, and sync passwords across all your devices—so you can log in quickly from your work PC or phone.
Easily generate strong passwords, monitor the dark web for threats, and use features like Multi-Factor Authentication (MFA), Single Sign-On (SSO), and secure sharing of digital records and Wi-Fi credentials. Each business license includes 5 personal licenses—so your team can protect their families too.
Password Management is available as an add-on to our Managed Workstation service.
+ 365 & Google Cloud Backups
Our automated cloud-to-cloud backup keeps your Microsoft 365 and Google Workspace data safe with daily backups, unlimited storage, and unlimited retention. Restore individual files, emails, or entire date ranges—at no extra cost.
Your data is stored in secure global data centers with GDPR and HIPAA compliance, ISO 27001 certification, AES-256 encryption, MFA/2FA, OAuth, OKTA support, and a 99.9% uptime guarantee.
Cloud Backup is available as an add-on for our Managed Workstation customers.
+ 24/7 Threat Monitoring & Response (MDR)
Because threats don’t sleep, we partner with a trusted third-party cybersecurity team to monitor your systems around the clock. Their expert analysts use advanced detection and response tools to identify and stop threats as soon as they appear.
Fast detection and immediate action are key to preventing breaches—and that’s exactly what our Managed Detection and Response (MDR) service delivers.
MDR is available as an add-on to our Managed Workstation plans.
+ Microsoft 365
As a Microsoft Partner and Cloud Service Provider, we offer expert management of your Microsoft 365 environment. Whether you’re setting up a new tenant or migrating an existing one, our certified team ensures everything is properly configured, licensed, and secured.
We apply baseline security standards and best practices to keep your Microsoft 365 environment running smoothly.
Microsoft 365 Management is available as an add-on to our Managed Workstation service.
+ Managed Backup Appliance
Backing up servers is more complex than workstations—which is why we provide a customized backup appliance as part of our Managed Services. This gives you onsite backups for faster file recovery and full server restores when you need them.
Restore requests can be made anytime through our 24/7 online helpdesk.
Our Managed Backup Appliance is part of our X-Services line, with pricing based on your specific needs.
+ Managed Backup Server
Server backups are more complex than workstation backups, which is why our Managed Services include secure cloud backups for file servers, Active Directory, and system state data.
Restores can be done over the internet or delivered via DVD (additional charges may apply). Restore requests can be made anytime through our 24/7 helpdesk ticketing system.
Managed Server Backups are available as an add-on to our Managed Server service.
+ Managed Backup Workstation
We use trusted backup agents and cloud servers to protect your workstation and laptop data. You can restore deleted or changed files from up to 30 days of backups.
Need a file back? Just submit a request through our online helpdesk—restores can be done over the internet or delivered via DVD (additional charges may apply).
Workstation Backups are available as an add-on to our Managed Workstation service.
+ Work From Home
We make it easy for users to work remotely by securely connecting them to their office computer from any device—home computer, laptop, or workstation.
No VPN is required, which keeps your business network safe by preventing outside devices from directly accessing it.
Work from Home is available as an add-on to our Managed Workstation service.
Our IT services team is happy to provide an assessment for free.
We don’t upsell and don’t work on commission. We know that a customer well-served is more valuable than one who is dissatisfied. Let our managed services team make sure you have the tools you need to succeed.
Whether you need a cybersecurity assessment, need reporting for compliance, installation support, network design, or just someone to help when the printer doesn’t work, we have you covered. Take an online assessment to gain insight on your IT needs, or request a quote on services you know you need.
Contact us to get your business to where it should be today! 575-585-2700
Tularosa Communications was able to correct our deficiency by installing one of your routers.
What impressed us most, all of us here, was how quickly your guys got the problem resolved.
I thank TBTC for their immediate response to our request and the professional work from your members.
I am even more impressed with their helpfulness and responsiveness to provide students with Internet service when the pandemic hit. They were quick to do what they could to provide hotspots in rural areas.
Tularosa Communications continues to support our community through philanthropy.
New fiber optic service for our office…tech service for large conversion of older system…been quite a project, especially during Covid times!
While everyone was shut down, they made sure small businesses had the technology to stay open.
503 St. Francis Drive
Tularosa, New Mexico 88352
813 Tenth Street
Alamogordo, New Mexico 88310
1409 James Canyon Hwy
Cloudcroft, New Mexico 88317
Contact Info
575-585-0291
Mon – Fri: 8am – 5pm
help@tbtc.net
